WARRANTY

All items sold by Engravers Guild of London come with a one-year guarantee against manufacturing defects. This guarantee does not cover instances where the customer simply changes their mind, finds a cheaper alternative elsewhere, decides they do not like the purchase, or has no use for it.

If you encounter any faulty items, please visit the CONTACT page and provide your order number along with the reason for claiming under the guarantee. A member of our Customer Services team will reach out to you promptly.

TERMS OF ONLINE STORE USE

You are prohibited from using our products for any illegal or unauthorized purpose. Additionally, you must not violate any laws in your jurisdiction, including copyright laws, while using our services.

It is strictly forbidden to transmit any worms, viruses, or any other form of destructive code.

Violation of any of these terms will lead to immediate termination of your access to our services.

GENERAL TERMS

We reserve the right to refuse service to anyone, at any time, for any reason.

You acknowledge that while your content (excluding credit card information) may be transferred unencrypted, it may undergo transmission over various networks and undergo changes to meet technical requirements. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our service without express written permission from us.

The headings used in this agreement are for convenience only and do not affect the interpretation of these terms.

ACCURACY AND TIMELINESS OF INFORMATION

We do not guarantee the accuracy, completeness, or timeliness of the information available on our site. The material provided is for general information purposes only and should not be solely relied upon for decision-making.

Certain historical information may be present on our site, which may not be current and is provided for reference only. We reserve the right to modify the content of our site at any time, without obligation to update it.

MODIFICATIONS TO SERVICE AND PRICING

Prices for our products are subject to change without prior notice.

We reserve the right to modify or discontinue the service (or any part of it) without notice at any time.

We shall not be liable to you or any third-party for any modification, price change, suspension, or discontinuation of the service.

PRODUCTS AND SERVICES

Certain products or services may only be available online through our website. These may have limited quantities and are subject to return or exchange according to our Return Policy.

We strive to accurately display the colours and images of our products, but cannot guarantee that your computer monitor will accurately depict them.

We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis and reserve the right to limit quantities of any products or services offered. Descriptions of products or prices are subject to change without notice. We also reserve the right to discontinue any product at any time. Any offer for a product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other materials purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.

BILLING AND ACCOUNT INFORMATION ACCURACY

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. This may include orders placed under the same customer account, credit card, and/or orders that use the same billing or shipping address. In the event of changes to or cancellation of an order, we will attempt to notify you using the email, billing address, or phone number provided at the time of purchase.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For further details, please refer to our Returns Policy.

USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you provide us with certain specific submissions, whether at our request or otherwise, you agree that we may use, edit, copy, publish, distribute, translate, and otherwise utilize these submissions in any medium, at any time, without restriction. We are under no obligation to maintain the confidentiality of any comments and are not liable for any content posted or transmitted by users.

We reserve the right to monitor, edit, or remove content that we believe, in our sole discretion, is unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. Your comments will not contain libelous or unlawful, abusive, or obscene material, or any computer virus or other malware that could affect the operation of the service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We assume no liability for any comments posted by you or any third-party.

PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site or in the service that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change

or update information or cancel orders if any information in the service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the service or on any related website should be taken to indicate that all information in the service or on any related website has been modified or updated.

 PROHIBITED USES

In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the service or any related website for violating any of the prohibited uses.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Engravers Guild, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

SECTION 15 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Engravers Guild and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If, in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at 

he**@**************************co.uk

Please communicate in English.